Browsing Tag positive collection stories

Gibbsboro, NJ, 11/19/09 – Jaws Youth Fund (JYF) is pleased to announce that it is teaming-up with LEIB Solutions for a holiday Toy Drive. LEIB Solutions will collect items for the toy drive through employees, clients and business partners,. It will run from Thanksgiving to December 19, 2009

LEIB is collecting new, unwrapped toys or books which the Jaws Youth Fund will distribute to several Camden-area programs including: Center for Family Services, MLK Child Development Center, El Centro Child Care Center and Mi Casita Child Care.

“Everyone at the LEIB is excited about giving back to the community. This is a special time of the year, and we’re happy that we can help make a difference,” said Bryan E. Leib, Vice President of Operations, LEIB Solutions. “We are especially appreciative of Jaws Youth Fund and United Way of Camden County for their assistance in ensuring that the toys get to deserving families.”

“We are honored to partner with LEIB to help us extend our outreach, and to make a difference in the lives of deserving families during the holiday season,” said Ron Jaworski, Founder Jaws Youth Fund and ESPN Analyst.

About LEIB Solutions
LEIB Solutions, www.leibsolutions.com, is a full service Accounts Receivable Management company, handling Domestic and International accounts receivables for small, mid-size and large companies. Founded in 1986, LEIB and it’s management team have been the recipients of many awards and certifications over the last 23 years. Respect. Tenacity. Results.

About Jaws Youth Fund
The United Way of Camden County Jaws Youth Fund, www.RonJaworski.com, is a partnership by United Way of Camden County and the family of Ron Jaworski, ESPN’s Monday Night Football Analyst and former NFL Eagles Great. The JAWS Youth Fund is an initiative serving at-risk youth throughout Camden County and the Delaware Valley region.

United Way and the Jaworski Family are committed to giving children a better life by creating opportunities for them to be successful. Through special events fundraising, the United Way JAWS Youth Fund has delivered over $2.5 million to over 70 non-profit organizations providing services to children ages 7-18. These programs must provide clear goals and demonstrated outcomes

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LEIB Solutions

20 East Clementon Road, Suite 100 South

Gibbsboro, New Jersey USA 08026

www.leibsolutions.com

Industry Pros Set to Tackle Topics on Skiptracing, Commercial Collections

ADEL, IOWA — Skills World announced today that credit and collections industry experts Steve Taylor and Bryan Leib have joined its popular publication, collector mentor, as columnists.

Taylor, president of RZD Investigative Group, will offer advice and insight on the topic of skiptracing. His experience as a private investigator, trainer, and management executive will provide valuable perspective for professionals involved in locating customers and assets.

“Steve takes skiptracing very seriously. It’s his ‘thing,’” said Gary Jensen, founder and chief learning officer at Skills World and collector mentor editor. “His insight will help fellow industry professionals become better informed about the fine art of skiptracing.”

Leib, a second-generation collector and vice president of operations for Leib Solutions, one of the nation’s premier commercial collection agencies, will address commercial collections.

“Bryan’s experience working with many of the nation’s top Fortune 500 companies will be of great value to our first-party and commercial collection subscribers,” Jensen said. “The economic tornado has left a path of destruction for many creditors, and now those subscribers will be able to benefit from a voice that specifically addresses the unique challenges of commercial collections.”

As the premier skill-development publication for credit and collections professionals,
collector mentor delivers insightful and powerful articles in the areas of collections, credit, skiptracing, industry regulations, and soft business skills.

For more information about collector mentor, or to download a sample electronic copy, please
visit www.collectormentor.com.

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About Steve Taylor
Steve is the founder and president of RZD Investigative Group, www.skiptraceconsultants.com, a company specializing in skiptrace training. Steve has dedicated his career to the recovery industry and is a licensed private investigator. Steve’s articles have been featured in several industry publications and he has been a featured guest on radio talk shows. He’s active in social media networks and administers one of LinkedIn.com’s largest credit and collection industry groups, Credit and Collections, which boasts nearly 5,000 members.

About Bryan Leib
Bryan Leib is the vice president of operations for Leib Solutions, www.leibsolutions.com , a best-in-breed commercial collection firm founded in 1986. Bryan is an active member of the Commercial Law League of America and Commercial Collection Agency Association where he serves on the Triadic, Marketing and Education Committees. In addition, Bryan received his Senior Certified Collection Professional (SCCP) designation in 2006 from the Commercial Collection Agency Association. He is a frequent speaker at several industry events.

Three Industry Pros Appointed to collector mentor Editorial Advisory Board
Brockman, Canter, and Freeland add niche experience, diversity

ADEL, IOWA (April 28, 2009) — Skills World, publisher of the popular credit and collections training tool collector mentor, announces the appointment of Bill Brockman, Ronald S. Canter, Esq., and Carol Freeland to the publication’s editorial advisory board.

“The decision to expand the number of board members from five to eight was driven by an increasingly diverse subscriber base,” said Gary Jensen, chief learning officer for Skills World. “As our subscriber base branches into niche markets, we want to fully consider our audience’s needs and ensure that editorial provides balanced coverage.”

Brockman is a Government Collection Specialist with GE Healthcare. With more than 16 years of accounts receivable experience, his background includes third-party collections, healthcare receivables consulting, legal collections, repossessions, and commercial collections. In addition to his accounts receivables industry experience, Brockman spent 15 years in the United States Army where he was awarded numerous service and achievement medals. Brockman is a graduate from Cardinal Stritch University.

“Bill’s collections and credit risk experience at such well known companies as TMP Worldwide, CNAC, and Kohn Law Firm will add strength and depth to the board’s knowledge base,” Jensen said.

Canter, founding member of The Law Offices of Ronald S. Canter, is a recognized authority on creditors’ rights and credit and collection regulations. Canter is an AV rated attorney who has also served in leadership roles with ACA International, the National Association of Retail Collection Attorneys, as well as local and state bar associations. Canter was the counsel of record for the National Association of Retail Collection Attorneys in Heintz v. Jenkins, the only FDCPA case to reach the Supreme Court. He is a graduate from the University of Maryland School of Law.

“Ron is very highly regarded in the industry for his leadership, dedication, and knowledge. His advanced understating of credit and collection regulations is a tremendous addition,” Jensen said.

Freeland is president and founder of consulting firm Acts Plus. A seasoned executive, Freeland worked with PRM Financial Services for 16 years overseeing human resources, compliance, operations, and training functions among other duties. She has served as the chair for ACA International’s Asset Buyers Division since 2004 and she has been a familiar face on Capitol Hill. Freeland is a graduate from Miami University in Oxford, Ohio.

“Carol’s experience, professional accomplishments, and keen industry insight will further balance the overall perspective of the board,” Jensen said.

The editorial advisory board also includes Michelle Dunn, president of Michelle Dunn’s Credit and Collections Association; David Glezerman, bursar at Temple University; Matthew Campbell, collections manager at Remit Corporation; Matt Twitty, customer care manager at Advantage Travel; and Debra Schulze, vice president of collections at VyStar Credit Union.

As the premier skill-development publication for frontline credit and collections professionals, collector mentor delivers insightful and powerful articles in the areas of collections, credit, skiptracing, industry regulations, and soft business skills.

The abundance of negative news stories can make it very difficult to keep in mind the positive impact that collectors have. So I thought I’d share an article with you.

This story, Making a Difference One Call at a Time, appeared in the Nov/Dec issue of collector mentor.

We hope you (and your staff) enjoy.

Gary Jensen editor

Press Release

March 30, 2009

Leib Solutions, www.leibsolutions.com , a leading provider of commercial collection services to the insurance, healthcare and legal services industry, has announced the inauguration of The President’s Circle.

The President’s Circle has been launched to recognize the top recovery specialist companywide each month. “We believe that it is an honor to be singled out, and listed with a select group of distinguished individuals who continually excel in all aspects of commercial collections”, said Bryan E. Leib, Vice President of Operations for Leib Solutions.

Mr Leib also added, “We are very pleased to have another avenue of recognizing our top producers for their tireless work ethic, responsive customer service and above-average collection results.”

The recovery specialist will receive their choice of a cash bonus or paid-time-off, as well as having their name engraved on a plaque honoring their accomplishment. They will also attend a special luncheon with the President, Robert. G. Leib.

Earlier this month we shared the story of Misty Kolva, a debt collector who received flowers from a consumer for her help in untangling a $80k bill. This was proof that positive collection stories do exist regardless of what mainstream media may lead us to believe.

Thanks to ACA International’s new initiative, Debt Collector Stories, it appears that we may soon hear positive stories on a more regular basis. Here is the first episode:

The Medical-Dental-Hospital Business Associates (MDHBA) announced on Friday that it has developed a new certification for those involved with healthcare patient accounting.

According to the MDHBA press release, the Certified Patient Account Specialist (CPAS) “focuses on providing education and recognition for agency client personnel who are involved with patient balance accounts.”

The cost? $55 MDHBA Agency Member Clients/$85 Non-MDHBA Agency Member Clients.

Still interested? Be sure to brush up on your skills with the MDHBA CPAS Study Guide first!

Good luck!

Gary Jensen
Editor
collector mentor

Most people send flowers when there is a funeral, an anniversary, or another special event, but a debt collector for Powell, Rogers, and Speaks received flowers from a consumer who had fallen behind bills.

It seems Misty Kolva helped untangle a $80k insurance mess to get the account paid and in doing so won the appreciation of the consumer who sent Misty a thank-you note and bouquet of flowers.

They’re lovely don’t you think? Way to go Misty!

Gary Jensen
Editor collector mentor