Mail Scare at Collection Agency
A recent article published by The Buffalo News about a collection agency receiving an envelope containing a strange powder reminded me that the “scare” mailings that followed 9-11 are still fresh on the minds of many people. In fact it is because of those scares that many companies developed formal policies and procedures to deal with this type of situation.
Does your company have such procedures in place? Would your employees or members of your team know what to do in the event this happens at your office?
Gary Jensen
Editor collector mentor
