recent issues

The July/August 2010 issue of collector mentoris now available. Inside you’ll find helpful tips for keeping motivated this summer, dealing with negative influences, and tuning up your goals. Also, inside are articles and advice from industry members Joel LeBlanc, Jaci Feirstine, Michelle Dunn, Carol Freeland, and John McNamara. Learn how to speak your mind (professionally), handle customers who demand late fees be waived, and take a peek at the differences between commercial and consumer collections. Plus, much more!

Tips for collecting from customers who suffer from PTSD, advice for handling frivolous disputers, unfair practices, information on the top five FDCPA complaints of 2009, and much, much more!

Four ideas for taking teamwork to the next level, a free skiptracing website that you can’t afford to overlook, advice from industry legend Ron Brown, tips for handling customers who want a call back and much, much more!

Setting SMART goals in 2010, social media and debt collections, secrets to success, avoiding three common career mistakes and much, much more!

The latest issue of collector mentor is now available for download.

The latest issue of collector mentor is now available for download.
Not a subscriber? Visit our website for a complimentary copy or to sign up!

The latest issue of collector mentor is now available for download.

Not a subscriber? Visit our website for a complimentary copy or to sign up!

The latest issue of collector mentor is now available for download.

Not a subscriber? Visit our website for a complimentary copy or to sign up!

The latest issue of collector mentor has been distributed to subscribers. If you have not yet received your copy, please contact us.

Not a subscriber? Visit our website for a complimentary copy!