About

About Us

The Credit and Collection Industry’s Premier Training Aid

Any individual who is interested in reaching their true potential must keep up on the knowledge and skills needed to be successful in their profession. For the credit and collection industry there is no better choice than collector mentor™.

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If you or your employees have to contact customers to collect on past due accounts, you need this publication.

Published bimonthly, collector mentor is a quick-read publication dedicated entirely to delivering articles and practical advice that teaches credit and collection professionals how to increase collection results, enhance productivity, improve teamwork, and become better stewards of the industry.

Regular topics and features include:
  • Collection Strategies
  • Negotiation Techniques
  • Skiptracing Tips
  • Teamwork
  • Industry News and Events
  • Interviews with Industry Pros
  • Compliance and Regulatory Updates
  • Soft-business Skills
  • And much (much) more!

Currently read in more than five countries, collector mentor is an ideal fit for accounts receivables professionals in a variety of markets including third-party collection agencies, auto financiers, insurance companies, hospitals, colleges and universities, banks and credit unions, debt buyers, collection attorneys, payday loans, small businesses, and other creditors.

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THE 5 EXTRAORDINARY BENEFITS

  1. One subscription, multiple copies. A subscription includes a site license which allows your company to internally reproduce and redistribute unlimited copies so that each staff member can have his or her own copy to read, file, and reference as-needed. With collector mentor there is no need to purchase multiple subscriptions unless you have multiple sites.
  2. Access to historical archive. Active subscribers enjoy immediate access to all past issues in digital format.
  3. Customer-centric approach. The articles and advice that appear in collector mentor are carefully developed in order to promote and encourage professionalism in the industry. If you are looking for “tough guy” tactics this isn’t the publication for you.
  4. Turnkey training tool.This isn’t your average industry publication. It’s a training aid which builds and reinforces key principles and practices that are vital to being successful on the industry frontline. Many issues include additional worksheets and handouts which further enhance the learning process. There are several ways to include collector mentor in your training program and we welcome you to contact us for a free consultation.
  5. Cost-effective. For less than a cup of coffee a day you and your collectors can keep up-to-date on the latest tips and techniques needed to collect more money and be more productive. Plus, your subscription may be tax-deductible. Talk about a win-win!

For additional information please refer to our FAQs or read this important message from our Editor.

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OUR MISSION

collector mentor exists to inspire, motivate, and educate credit and collection professionals.